FAQs

Here are our most Frequently Asked Questions from our customers. If you do not see the answers to your questions here, please give us a call at 1-800-613-2657 or by email at asiapacific@sbcglobal.net.

What are your standard office hours?

We are open Monday – Friday 9:00AM – 5:00PM Pacific time in Los Angeles and 9:00AM – 5:00PM Eastern Time at our Miami office.

How do you ship your product?

We ship daily by UPS or other couriers if requested by customer.

What is the minimum order?

There is no minimum order.

What is your turnaround time?

We usually turn around shipping within 24-48 hours of orders placed. If an item is on backorder, or will be delayed, we will contact you.

What if I am not a reseller?

Not a reseller? That is OK. We are happy to sell you our product. If you ARE a reseller, (and can prove it) you will not be charged tax – so remember to upload your resellers permit!

Do I need a retail permit?

No. You do not need a retail permit… unless you are in California! All “First Time” California customers will need to submit a copy of their California resale permit and California resale certificate to be kept on file with us. If you are unable to provide a California resale permit we will not be able to complete any order with you—sorry!

All customers outside of California that wish to ship to an address inside California will also need to submit a copy of the California resale permit for the recipient of that the package.

To learn how to obtain a permit, you may visit your State Board of Equalization office or visit ( "BOE") to learn more.

Do you take returns?

Yes, however, we will charge US $10.00 per carton, for any return package without authorization. All returns must be authorized and APTC is not responsible for the freight fee. Please contact us for more information.

Online Catalog

Please click through our online catalog below and see the many styles available for men, women and children. Please give us a call at 1-800-613-2657 or by email at asiapacific@sbcglobal.net if you would like to place an order, or if you have any questions.