Here are our most Frequently Asked Questions from our customers. If you do not see the answers to your questions here, please give us a call at 1-800-613-2657 or by email at firstname.lastname@example.org.
We are open Monday – Friday 9:00AM – 5:00PM Pacific time in Los Angeles
We ship daily by UPS or other couriers if requested by customer.
Our minimum order is $150
We usually turn around shipping within 24-48 hours of orders placed. If an item is on backorder, or will be delayed, we will contact you.
Our business only serves resellers at this time. If you find a style that you are interested in for personal use, please contact us at email@example.com and we would be happy to point you to a local retailer that sells our merchandise.
No. You do not need a retail permit… unless you are in California! All “First Time” California customers will need to submit a copy of their California resale permit and California resale certificate to be kept on file with us. If you are unable to provide a California resale permit we will not be able to complete any order with you—sorry!
All customers outside of California that wish to ship to an address inside California will also need to submit a copy of the California resale permit for the recipient of that the package.
To learn how to obtain a permit, you may visit your State Board of Equalization office or visit ("BOE") to learn more.
We take returns within 30 days of invoice if all pieces and inner boxes are still in original condition and may be subject to a 15% restocking fee. All returns must be authorized and APTC is not responsible for the freight fee. Please contact us for more information at firstname.lastname@example.org
Any return package without authorization will not be eligible for credit or refund.